Customer service quality assurance (part-time)

 

Job Description:

• Responsible for the quality of customer service for the Hindi-speaking region on chat App, promptly correcting any errors through quality assurance methods, and evaluating the performance of customer service;
• Skilled at identifying issues within the customer service team and providing timely feedback to team leader for optimization and improvement;

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• Regularly provide quality inspection data analysis and develop customer service improvement plans based on the analysis results;
• Complete other tasks assigned by team leader.

Requirements:

• Native speaker of Hindi, proficient in English;
• Have a certain understanding of chat App and possess the ability to learn quickly;
• Have a certain knowledge of using office productivity software;
• Possess problem-solving skills, excellent communication abilities, proactive work attitude, and strong sense of responsibility.

Job Benefits:

• Flexible working hours: We provide flexible and adjustable working hours, allowing you to earn a substantial income while enjoying your life.
• Enhance Professional Skills: This job allows you to gain in-depth understanding of customer service processes and standards, thus enhancing your professional skills in the relevant field.
• Learning and growth opportunities: In our team, you will collaborate with professional customer service personnel and acquire various skills and knowledge.
• Competitive salary: We offer a competitive salary and reward system, along with excellent opportunities for career advancement. Outstanding performers have the chance to be promoted to full-time positions.

Company Introduction

SpreadFun was founded in 2016 and is the world's leading open social platform. Making friends, voice chat, games, and others. SpreadFun is up to building a leading pan-entertainment social ecosystem in emerging markets like South Asia, the Middle East.

Our company have one application, named 4Fun. 4Fun is an live chat&game application.For more information, you can download our app and experience it: https://lnkd.in/gXjmJQMn

Job Type: Part-time
Part-time hours: 25 per week

Salary: ₹58.00 - ₹60.00 per hour

Benefits:

• Work from home

Schedule:

• Day shift
• Evening shift
• Night shift

Supplemental pay types:

• Commission pay

Language:

• Hindi (Required)
• English (Required)

Work Location: Remote

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